Listen to this article with AI
What To Know
- Visiting a center ensures your documents are verified instantly, and you’ll receive your Ejari certificate printed and stamped the same day.
- Use Google Maps or the Dubai REST app to locate the nearest branch by searching “Ejari Trustee Center near me.
- If you live in an area like JVC, Dubailand, or Al Barsha, go early in the morning to avoid queues.
Why Visit an Ejari Service Center
While many residents now register Ejari online through the Dubai REST app, some still prefer in-person registration — especially when facing document issues, first-time tenancy setups, or app verification delays.
Authorized Ejari service centers, also known as Trustee Centers, are licensed by the Dubai Land Department (DLD) and provide official registration, renewal, and cancellation services for both tenants and landlords.
Visiting a center ensures your documents are verified instantly, and you’ll receive your Ejari certificate printed and stamped the same day.
What You Can Do at an Ejari Center
-
Register a new tenancy contract
-
Renew or cancel an existing Ejari
-
Add or remove tenants, roommates, or dependents
-
Update landlord details or property information
-
Resolve app errors or incomplete registrations
All centers follow the same DLD system, so your registration is valid across Dubai regardless of location.
Documents to Bring
Bring printed copies (not just digital files) of the following:
-
Signed tenancy contract
-
Tenant’s Emirates ID, passport, and visa page
-
Landlord’s Emirates ID or trade license
-
Title deed or ownership certificate
-
DEWA premise number or previous bill
-
Power of attorney (if a representative is applying)
If any document is missing or expired, staff will advise on the correct procedure before submission.
Ejari Service Centers in Key Areas (2025 Update)
Below is a list of popular authorized centers frequently searched by area.
(Information verified with DLD in October 2025 — timings may vary slightly during Ramadan or public holidays.)
| Area | Center Name | Location | Timings | Fee (AED) |
|---|---|---|---|---|
| Business Bay | OnTime Trustee Center | Bay Square, Building 3 | Sat–Thu, 8 AM–8 PM | 220 |
| Jumeirah Village Circle (JVC) | OnTime Trustee – JVC Branch | Prime Business Tower, near Circle Mall | Sat–Thu, 8 AM–6 PM | 220 |
| Al Barsha | OnTime Trustee – Al Barsha | Al Attar Business Center, near Mall of the Emirates | Sat–Thu, 8 AM–8 PM | 220 |
| Deira | DLD Trustee Center | Baniyas Road, near Twin Towers | Sat–Thu, 8 AM–3 PM | 220 |
| Dubailand | DLD Trustee – Dubailand Service Center | Skycourt Towers, Wadi Al Safa 5 | Sat–Thu, 8 AM–6 PM | 220 |
| Dubai Marina | OnTime Trustee – Marina Plaza | Next to Dubai Marina Mall | Sat–Thu, 9 AM–7 PM | 220 |
| Al Nahda | OnTime Trustee – Al Nahda | Al Nahda Street, near Sahara Centre | Sat–Thu, 8 AM–6 PM | 220 |
| Downtown Dubai | DLD Customer Happiness Center | DLD HQ, Baniyas Road | Mon–Fri, 7:30 AM–3:30 PM | 220 |
All fees include VAT and system charges. Some centers may add a small service fee (AED 10–20) for printing or verification.
On the Map
Ejari service centers are spread across Dubai’s main residential zones, ensuring every community has a nearby registration point.
Most active areas:
-
JVC (serving JVT, Dubai Sports City, Arjan)
-
Dubailand (serving Skycourts, Villanova, Falcon City)
-
Al Barsha (serving Barsha Heights, Umm Suqeim, Al Quoz)
Use Google Maps or the Dubai REST app to locate the nearest branch by searching “Ejari Trustee Center near me.”
Typical Wait Times and Process
-
Document check — 5–10 minutes
-
Data entry and verification — 10–15 minutes
-
Payment and printing — 5 minutes
Total time: around 20–30 minutes if documents are complete.
Most centers issue your Ejari certificate on the spot.
Why Some Residents Prefer In-Person Registration
-
First-time renters who need help navigating document requirements
-
Landlords managing multiple units or properties under different names
-
Corporate tenants requiring invoice copies for accounting
-
Users facing verification or payment errors in the Dubai REST app
Visiting a center often resolves these issues immediately, saving multiple follow-up calls or delays online.
Tip for New Tenants
If you live in an area like JVC, Dubailand, or Al Barsha, go early in the morning to avoid queues. Bring cash or card for payment, as some centers occasionally experience network delays. Always keep your printed Ejari certificate safe — you’ll need it for DEWA activation and visa applications.
In Summary
Authorized Ejari Trustee Centers across Dubai make registration simple, fast, and fully compliant with the Dubai Land Department. Whether you visit the JVC, Dubailand, or Downtown branches, the process is consistent: verify, pay, print, and you’re done.
If you’re unsure which center to visit, check your community’s location on Dubai REST or call DLD support at 800-4488 for directions.
Your Ejari certificate is your official proof of tenancy — without it, your DEWA connection and visa processes cannot proceed.
For next steps, read our related article: How to Link Ejari to DEWA and Activate Your Utilities in Dubai
