Meta to Shut Down Workplace App to Focus on AI and Metaverse

(Reuters) –  Meta to exit enterprise collaboration business, shutting down Workplace. The Workplace app is the company’s communications tool for businesses which was first introduced in 2016 and will close its service for its customers in June 2026 but will remain operational for Meta within July 2025.

A Meta representative claims that the company has dropped Workplace because it believes that AI and metaverse technologies will transform how people work in the future. The transition from Workplace to Zoom’s Workvivo product will occur over the next two years and Meta prefers to work with the aforementioned partner.

This was done by creating features like Multi Company Groups and Shared Spaces to help with business collaboration across companies. Meta’s strategic shift can be justified as a visionary shift from traditional technologies to investments in AI and the metaverse for the future of the internet. This pivot aims to propel Meta to the forefronts of technological revolution but avers that the increase in cost threatens the growth.

Meta also agreed to retain the existing billing and payment terms for Workplace customers until August 2024. Workplace provides a core plan for $4 per person per month plus optional add-on fees starting at $2 per person per month. Fixed plans are not available for organizations that do not have permanent plans and the charges are made as per the active users.

The shutdown of Workplace highlights Meta’s focus on AI and the metaverse and establishes it as a company that hopes to transform how people work and communicate. However, the transition that is fueled by this partnership holds a couple of challenges for current Workplace customers; they must learn to embrace the upcoming changes and potentially find other solutions through the offered partnership with Workvivo.