Dubai Police Employs Artificial Intelligence in Police and Security Operations

The adopted methods of implementing AI based technologies have seen the Dubai Police General Command incorporate AI into 29 administrative processes within the departments. This step is also in line with the strategies stipulated by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, and contributes to the ‘Dubai Artificial Intelligence Global Strategy,’ which aims to save time at work for employees as well as customers of the security sector while providing better security in the emirate and improving Dubai’s competitiveness and quality of life.

Enhanced Police Operations

According to the statement of Major General Khalid Nasser Alrazooqi, the Director of the General Department of Artificial Intelligence at Dubai Police that this initiative would go a long way in enhancing the security of the community, in the fight against criminal incidences, and improving customer satisfaction. This in turn, makes the receiver of this message to believe in the police force and this increases the security index in Dubai.

Driving records and factors that occur during an accident smart planning.

One is the ‘Smart Planning for Minor Traffic Accidents’ which utilizes AI to lead to accidents and provides instant report to drivers thus cutting the process of minor “Minor Accident” report to four steps from the current seven steps. Furthermore, with the use of AI, the “Vehicle History Record” is being implemented, where a would-be buyer of a car can check the accident history and mechanical state of the car in a simple way.

This paper focuses on the program and personality of Officer ‘Amna’ as a representative of KSA and the development of the Smart App within the company.

Using dubbing technology, the real spokesperson is the virtual officer “Amna” in Arabic and English, responding to queries related to police services through the Dubai police application. Officer: amna — The number of conversations that were performed in 2023 was 20000. This, the Dubai Police app, has been installed about 7. 9 million times, providing- seventy services in seven languages by utilizing advanced AI technologies in order to deliver a smooth experience to the user.

Blockchain Technology For Lost Passport Certificates

AI is further used in Dubai Police in “lost passport certificate” transactions with help of blockchain. This secure service began in 2021 and as a result, 66,413 certificates have been printed and avoiding a lot of difficulties for the customers.

Smart Police Station (SPS)

Out of them, one of the most successfully implemented projects is the Smart Police Station (SPS) that provides 46 services in 25 locations in Dubai. Having been opened in early 2024, it has served 127,515 visitors and served 36,376 transactions with proper aplomb, proving the worth of AI in revamping public facilities.

Source and photo: Dubai Media Office