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DXB Eyes 120 Million Passengers: Paul Griffiths

Dubai Airports CEO sets out a bold capacity road map — new lounges, smarter gates, and a passenger experience that will template the future Al Maktoum hub.

DXB Eyes 120 Million Passengers: Paul Griffiths
Paul Griffiths, CEO of Dubai Airports
By DUBAI2 min read
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AI summaryauto-generated
  • 1DXB is targeting 120 million annual passengers, up from its current capacity of 98 million.
  • 2Planned projects include new lounges, expanded commercial zones, and redistribution of remote gate locations.
  • 3CEO Paul Griffiths says the upgrades will transform DXB into a fully smart airport, improving passenger movement at every contact point.
  • 4DXB improvements will serve as a design and experience template for the future Al Maktoum International Airport.
  • 5DXB already surpassed its pre-pandemic level of 75 million passengers, reaching 87 million — the airport's fastest major recovery on record.

Dubai Airports is pushing Dubai International (DXB) toward a new milestone: 120 million passengers a year. CEO Paul Griffiths has outlined a comprehensive upgrade programme aimed at lifting annual throughput from its current 98 million, as first reported by Arabic daily Emarat Al-Youm.

DXB Capacity Plan: What's on the Table

Griffiths confirmed the expansion covers five core workstreams: capacity enhancement, new commercial partnerships, new lounges, a larger transportation zone, and a full redistribution of remote gate locations. The goal is to keep Dubai International ranked as the number one airport in the world.

"Currently improving the airport's facilities, upgrading its equipment, and undertaking new technological projects is a key strategy for us at Dubai Airports," Griffiths said. "Our ultimate goal is to retain the airport as the number one airport in the whole world."

The DXB passenger capacity target of 120 million annually is not just an internal ambition — it is central to Dubai's broader aviation strategy as the emirate prepares for its next-generation hub.

A Blueprint for Al Maktoum International Airport

Griffiths signalled that the DXB upgrade programme carries significance beyond its own terminals. The passenger experience improvements being introduced at Dubai International will serve as a direct template for developing Al Maktoum International Airport, which is slated to become the airport of the future for Dubai.

"The strategic objective is to maintain Dubai International Airport guest satisfaction index above a set level as Dubai International Airport grows into Al Maktoum International Airport to become the airport of the future," Griffiths said.

In practical terms, every innovation tested at DXB — from smarter gate configurations to redesigned commercial zones — informs how Al Maktoum will be built and operated.

Smart Airport Vision

Beyond bricks and mortar, Griffiths wants DXB to evolve into a fully smart airport. The modernisation push is designed to "make the airport a smart one and enhance the movement of passengers at all the possible contact points," he said — reducing friction across every stage of the journey from kerb to gate.

This aligns with a wider industry shift toward AI-driven, seamless travel experiences, and positions DXB as a test bed for technology that will eventually power the much larger Al Maktoum hub.

DXB Already Surpassing Pre-Pandemic Records

DXB has already demonstrated strong momentum. The airport surpassed its pre-pandemic benchmark of 75 million passengers a year and recorded 87 million in the most recent reporting period — a figure Dubai Airports described as the airport's best-ever year and the "fastest major airport recovery" of any large hub globally.

The airport has maintained its position as the world's busiest international airport for a decade running. Reaching 120 million annual passengers would extend that lead significantly and sustain the title well into the 2030s.

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Written by

Staff Writer

Reporting from Dubai — independent, on the ground, and built on local sources.