Ride-hailing platform Careem has launched a Ramadan initiative that doubles customer tips for Captains across the UAE. Running from February 18 to March 19, 2026, the limited-time "Tip Matching" feature ensures every qualifying tip is matched dirham-for-dirham — at no additional cost to customers.
How Careem's Tip Matching Works
Under the Ramadan 2026 campaign, any tip of Dhs10 or more made after a ride, delivery, or Hala Taxi trip booked through the Careem app will be matched by the company:
- Tip Dhs10 → Captain receives Dhs20 - Tip Dhs25 → Captain receives Dhs50
Careem confirmed that 100% of customer tips — including the matched amount — go directly to Captains. Funds transfer instantly to their Careem Pay account, giving drivers immediate access or the option to transfer to a bank account.
Iftar Meals and Full-Service Coverage
Beyond the tip-matching programme, Careem and Hala Taxi will distribute daily Iftar meals to Captains across the UAE, ensuring those breaking their fast while on duty can access a warm meal during working hours.
The campaign applies across Careem's full service lineup:
- Ride bookings - Hala Taxi trips - Careem Food - Careem Quik - Careem Shops - Careem Box
Customers simply need to tip Dhs10 or more within the app to activate the matching benefit.
Ramadan 2026: A Small Gesture With Bigger Impact
Mudassir Sheikha, CEO and co-founder of Careem, stated that Captains are central to the company's operations and community impact. He emphasised that matching tips during Ramadan is a practical way to support drivers and delivery partners throughout the Holy Month.
The initiative reflects Ramadan's values of generosity, community, and support — allowing UAE residents to extend that spirit further, with every qualifying tip going twice as far for the Captains who keep the city moving.
