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Emirates Named Best Airline in the World at ULTRAs 2024

The Dubai carrier beat 91 rivals in a global poll of 12,000 luxury travelers — then pledged a $4 billion cabin overhaul to stay ahead.

Emirates Named Best Airline in the World at ULTRAs 2024
Cover: Emirates
By DUBAI2 min read
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  • 1Emirates won Best Airline in the World at the ULTRAs 2024 Awards, beating 91 airlines in a poll of over 12,000 luxury and frequent international travelers.
  • 2The award ceremony was held at Kensington Palace in London; the title was accepted by two senior Emirates executives.
  • 3Emirates collected more than 20 aviation awards in the 2024 financial year, including runner-up finishes in Best First Class and Best Premium Economy at the ULTRAs.
  • 4Emirates President Sir Tim Clark credited investments in products, people, training, and technology for the airline's elevated passenger experience.
  • 5Emirates is executing a US $4 billion cabin refurbishment program covering more than 200 aircraft to maintain its competitive edge.

Emirates has been named Best Airline in the World at the ULTRAs 2024 Awards — the latest in a string of top-tier honors that confirms the Dubai carrier's dominance in global aviation.

Emirates Beats 91 Airlines in a Global Luxury Traveler Poll

The ULTRAs Awards are among the most respected in the industry, with winners determined by votes from active, affluent travelers worldwide. At the 2024 ceremony held at Kensington Palace in London, Emirates topped a field of 91 competing airlines after more than 12,000 luxury, international, and frequent travelers cast their votes in an online global poll.

The award was accepted by Thierry Aucoc, Emirates Senior Vice President for Commercial Operations in Europe and the Americas, and Jabr Al-Azeeby, Emirates Divisional Vice President in the UK.

What Made Emirates Stand Out

Emirates' reputation for innovation, premium service quality, and value-added experiences drove the airline's strong support across thousands of voters worldwide. The carrier has logged more than 20 aviation awards in the current financial year alone — including recognition from the ULTRAs for Best Inflight Entertainment and Premium Economy Class.

In the remaining ULTRAs categories, Emirates finished as runner-up in two out of four: Singapore Airlines claimed Best First Class, while Virgin Atlantic took Best Premium Economy Class, with Emirates placing second in both.

Sir Tim Clark: Investments in People and Technology

Emirates Airline President Sir Tim Clark said the recognition reflects the work of the entire team.

"We're delighted to be recognised as 'Best Airline in the World' by the prestigious ULTRAs," Clark said. "Our investments in product and services, in our people, training and technology, all aim to elevate the travel experience at every step of the journey."

A $4 Billion Cabin Refurbishment Is Underway

Emirates is not resting on its laurels. The Gulf carrier has a multi-billion-dollar refurbishment program to upgrade more than 200 aircraft cabins — a US $4 billion commitment to ensure its fleet keeps pace with the airline's award-winning reputation.

Dubai International Airport Also Recognised

Recognition extended beyond the airline itself. Dubai International Airport earned second place in the Best Airport in the World category at the ULTRAs — a strong signal of the broader travel ecosystem Emirates operates within.

Emirates Strengthens Its Lead in International Travel

With the ULTRAs title added to a growing list of 2024 accolades — including World's Best Airline from Telegraph Travel (ranked first among 90 global carriers) and Best Airline from The Times and Sunday Times Travel Awards — Emirates continues to strengthen its position as the world's premier carrier for international travel.

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Written by

Dubai.News Editorial Team

Reporting from Dubai — independent, on the ground, and built on local sources.