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International Customer Experience Standard

Stories tagged International Customer Experience Standard

Dubai Metro and Tram Score 96% in Customer Experience 2024
Dubai Metro and Tram scored 96% in the 2024 International Customer Experience Standard index — up from 92.2% in 2023 and 87.2% in 2022 — setting a new global benchmark for public transport customer satisfaction under RTA and operator Keolis-MHI.
24 Dec 2024

International Customer Experience Standard