Dubai's government has launched Salama, an AI-powered platform that allows residents to complete a Dubai Salama visa renewal entirely online — in under two minutes. Managed by the General Directorate of Residency and Foreigners Affairs–Dubai (GDRFA), the platform was unveiled on February 24, 2025, at GDRFA's Al Jafiliya headquarters during its fourth annual media forum.
What Is the Salama Visa Renewal Platform?
Salama is a smart digital system designed to eliminate the paperwork and long queues traditionally associated with UAE residence visa renewals. When a resident logs in via UAE PASS, the AI automatically recognises their identity and retrieves all relevant data — no manual form-filling or document uploads required.
The renewal process is reduced to three straightforward steps:
1. Select the desired visa duration 2. Complete the integrated payment 3. Receive the renewed residence permit
The entire process takes less than two minutes.
Key Features of Dubai's Salama Platform
- Automatic user identification upon login through UAE PASS - Integrated payment system for seamless, paperless transactions - Dependent visa management — residents can renew or cancel visas for family dependents - Real-time visa tracking — monitor expiration dates and renewal status instantly
Salama-operated renewals still require a mandatory medical screening beforehand, but the platform significantly reduces overall processing time once the medical check is complete.
When Will Salama Be Available?
As of the platform's announcement, officials had not yet disclosed a public launch date or specific access instructions. GDRFA confirmed the system is designed to deliver "efficient and hassle-free service" upon rollout. Future upgrades are planned to extend Salama to business visa renewals, allowing companies to manage employee visas through the same platform.
What This Means for Dubai Residents
The Salama platform is a significant step in Dubai's broader push to digitise government services. For the millions of expatriates living in Dubai, the ability to complete a UAE residence visa renewal online — without visiting a service centre — represents a major convenience upgrade. Combined with UAE PASS integration and AI-driven data retrieval, Salama positions Dubai as a leader in smart residency management across the region.
